Help Center
Frequently Asked Questions
Quick answers to the most common questions. Can't find what you're looking for? Contact us.
How long does shipping take?
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Orders are processed in 1–3 business days. After dispatch, US delivery typically arrives within 4–10 business days. A tracking number is emailed once your order ships.
Do you ship internationally?
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US SPORT BOX currently ships to addresses in the United States.
What currencies do you accept?
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Prices are displayed and charged in US Dollars (USD).
What is your return policy?
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You have 30 days from delivery to return unworn items in original packaging with tags. Returns are free by mail. Customized jerseys with custom name or number are non-refundable unless they arrive damaged, defective, or incorrect. Full details are available on the Returns & Refund Policy page.
How do I track my order?
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You'll receive a tracking number by email once your order ships. You can also track it from the Track Order page using your order number.
Is payment secure?
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Yes. All payments are processed by Stripe over an SSL-encrypted connection. We never see or store your card details.
What sizes do you offer?
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Most jerseys are available in S, M, L, XL, and XXL. Some products also come in kids sizes. The size chart is on every product page.
Can I customize my jersey with a name and number?
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Yes — on supported products you can add a custom name and number at checkout. Customized items are non-refundable.
Who do I contact for help?
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Email support@ussportbox.com — we reply during business hours: Monday to Friday 9:00–20:00 and Saturday 11:00–15:00.